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Responsible Gaming Level 1 (MGT004)


Description

Welcome to Responsible Gaming 1, an essential course designed for casino staff seeking a comprehensive understanding of responsible gaming practices. In this course, we will delve into the fundamental concepts of responsible gaming, exploring its significance for both the industry and players. Through a blend of research-based insights and practical examples, you'll gain the knowledge and tools needed to recognize potential issues related to problem gambling, interact sensitively with patrons, and promote a safe and enjoyable gaming environment. Join us in this informative journey to cultivate a culture of responsibility within the casino industry.


By the end of this course, you’ll be able to:


• Understanding Problem Gambling: Develop a comprehensive understanding of problem gambling, its causes, and its effects on individuals and communities, enabling informed and empathetic interactions with players.


• Implement Effective Player Assistance: Learn practical strategies to identify signs of gambling-related distress, communicate responsibly with affected individuals, and refer them to appropriate resources for support.


•Promoting Responsible Gambling Practices: Acquire the tools to create a responsible gaming environment, including setting limits, providing information on self-exclusion programs, and fostering a culture of player well-being within the casino setting.


Why take this course?


Master this course to become a knowledgeable advocate for responsible gaming, equipped to address problem gambling and cultivate a safe, supportive casino atmosphere.


90 mins | ILT | Takeaway Tasks

Content
  • pre course evaluation
  • Pretest-Responsible Gaming 1
  • learner contents
  • Complete Responsible Gaming 1 Guide
  • Introduction
  • Course Objectives
  • Module 1: Introduction to Responsible Gambling
  • Module 2: Impact of Problem Gambling
  • Module 3: Responsible Gaming Policies and Procedures
  • Module 4: Identifying and Assisting At-Risk Players
  • Module 5: Legal and Regulatory Requirements
  • Conclusion
  • Advise from a problem gambler
  • post course evaluation
  • Final Exit Test
Completion rules
  • You must complete the units "Pretest-Responsible Gaming 1, Complete Responsible Gaming 1 Guide, Introduction, Course Objectives, Module 1: Introduction to Responsible Gambling, Module 2: Impact of Problem Gambling, Module 3: Responsible Gaming Policies and Procedures, Module 4: Identifying and Assisting At-Risk Players, Module 5: Legal and Regulatory Requirements, Conclusion, Final Exit Test"
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